Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/hanaroinvestment/public_html/wp-content/plugins/Ultimate_VC_Addons/admin/admin.php on line 663

Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)` in /home/hanaroinvestment/public_html/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php on line 648

Deprecated: The each() function is deprecated. This message will be suppressed on further calls in /home/hanaroinvestment/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php on line 111

Deprecated: Array and string offset access syntax with curly braces is deprecated in /home/hanaroinvestment/public_html/wp-content/plugins/Ultimate_VC_Addons/admin/bsf-core/auto-update/admin-functions.php on line 13
Tenant FAQ’s – Hanaro Investments

Reset Password

Your search results

General Questions

Currently, there are no Section 8 properties available.

Our office is open Monday-Friday from 8:30 a.m.-5 p.m. and Saturdays from 9 a.m.-2 p.m. We are closed Sundays and all major holidays.

If the unit you are interested in is an apartment and is available for viewing, you may check out keys from our office to see the unit . Keys are available for check out Monday-Friday from 8:30 a.m.-4 p.m. and Saturdays from 9 a.m.-1 p.m. Be sure to bring your ID, as well as a $20 cash key deposit. If the unit you are interested in is a condo or house and is available for viewing, you may see the unit per the instructions provided on each listing.

Leases are typically 6-12 months in length.

About the Property

Appliances vary by property. Most appliances that are provided are courtesy items and are not under warranty.
While the property itself is insured against fire, flood, storms, etc., your personal belongings are not. We strongly encourage all our residents to obtain renters insurance from their local agent.

Dollars & Cents

All applicants 18 and over must submit an application and pay the $40 application fee. This application fee can be applied to any of our properties.

Your move-in costs will typically consist of:
• Application fee
• Security deposit
• First month’s rent
• Any applicable pet deposits

Yes, provided that the property is left in satisfactory condition upon move-out.

We do accept online credit and debit card payments for rent; however, security deposits must be paid by certified funds.

Pets

The pet policy varies from property to property as some property owners allow pets and others do not. Due to insurance constraints, we do not allow the following breeds of dogs in any of our properties: Pit Bulls, Dobermans, Rottweilers, Chows, St. Bernards, Great Danes, Huskies, Malamutes, or near relatives.
Pet deposits are $300 per cat, $500 for one dog and $750 for two dogs.
No more than 2 pets are permitted at each property.

Not disclosing a current or future pet at the time of the lease signing produces expensive and severe consequences. When a non-disclosed pet is discovered, it voids the lease and may cause the forfeiture of your entire security deposit. It is critical that all pets obtain prior approval.

Application Questions

No. Until your application is approved, all offers to rent will be considered. However, once you are approved and a deposit is put down, the property is then taken off the market.

Once you are approved and a deposit has been received, a vacant property can be held for up to 10 days. However, this figure may vary depending on the property.

Yes, many of our advertised properties are still occupied and are not ready to be shown. However, if you are interested in a property that is not yet vacant, you can still submit an application.

Providing the correct documents with your application greatly speeds up the process. Please include the following:
• Recent pay stubs
• Photo ID
• A copy of any military orders
• Documents supporting other sources of income including Social Security, Disability, Child Support, etc.
• Copies of any satisfied court judgments which may still appear on your credit
• 2 years tax returns (self-employed only)

While credit standards may vary, some general credit guidelines include:
• If you have “dings” on your credit, recent trends should indicate an improvement
• Credit problems that may be an issue include unpaid rents, unpaid NSF checks, unpaid utility bills, and outstanding child support payments.
• Credit problems which are considered less serious include medical bills, student loans, and problems from the distant past.
• All bankruptcies must be discharged.

Yes, we invite co-signers to apply when the applicant(s) does not meet our income requirements.
Yes, all persons over 18 must submit a separate application regardless of marital status.
If you are self-employed you will need to provide tax returns for the past 2 years.
Normally it takes 2-3 business days depending on how quickly your employment and landlord references are able to respond.
No, we will call you the moment your application is completed.
Once you are approved, we’ll contact you to receive your security deposit (which reserves the property) and to schedule a lease signing and move-in appointment.
While most applicants are approved, an application is occasionally declined. If this occurs we will notify you directly.

More Questions

Currently, there are no Section 8 properties available.

Our office is open Monday-Friday from 8:30 a.m.-5 p.m. and Saturdays from 9 a.m.-2 p.m. We are closed Sundays and all major holidays.

If the unit you are interested in is an apartment and is available for viewing, you may check out keys from our office to see the unit . Keys are available for check out Monday-Friday from 8:30 a.m.-4 p.m. and Saturdays from 9 a.m.-1 p.m. Be sure to bring your ID, as well as a $20 cash key deposit. If the unit you are interested in is a condo or house and is available for viewing, you may see the unit per the instructions provided on each listing.

Leases are typically 6-12 months in length.
  • Property Management

    Flexible management solutions to fit your needs.

    Search Rentals

    Search our inventory to find your perfect home.

    Owner Resources

    Access to owner statements and more.

    Tenant Resources

    Pay rent & submit maintenance online.